Check out the full conversation from our chat with Pat Brown, the CEO of Rent Sons!

edited May 11 in Industries
Tell me a little bit about what your company does
"We hire young adults to help out in their community. I’d say the typical contractor (known as sons & daughters) is somewhere between 18-30-year-olds. Kids who are figuring it out, right out of high school or college. It’s a great opportunity as a transition point for people.”

About how many sons & daughters work at Rent Sons?
“Right now, we have about 150 contractors. The average person works about an average of 200 hours over the course10 months.”

How has your business adapted amid Covid-19?
"A lot of businesses were negatively affected. The first week to two weeks was difficult as we were trying to find our footing, trying to figure out what they need to be doing. We were able to adapt fairly quickly and added service for errand runs. We charged a donation only delivery fee and raised money to help supplement the cost.

The governor of Rhode Island got wind of what we were doing and hired us to handle delivery requests for Covid-19 at-risk individuals, for the whole entire state. It’s been great for the business and we’re having a great, positive impact.”

How are you currently hiring your hourly workforce?
"We are now using Fountain, for about 6 months. I’m a big fan of the product. Before we started using you guys, we hit the tipping point where we were driving our admin crazy. It was important for us to understand the loss we were experiencing, and Fountain helped us get a grasp on this part of our business.”

Where do you experience the most roadblocks or bottlenecks when hiring members of your hourly workforce?
"I’d say probably optimizing the interview process, while still keeping it personal. When corona hit, we were having 1000 people apply per week. And a lot of people were missing interviews because they were taking other jobs. We’ve been adapting, testing with video interviews while also keeping it personal with phone calls. We're making sure to track the important metrics.”

Huge thank you to Pat for taking the time to speak with me!
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